Privacy Policy
Visible Dolphin LLC
Visible Dolphin LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit visibledolphin.com, request an introduction video meeting, or work with us on a managed engagement.
1. Information We Collect
- Consultation information: email address, company or website, and optional project needs.
- Business materials: brand, website, competitor, Reddit thread, search result, or reputation context you choose to share with us.
- Payment records: transaction status and billing records for paid engagements, when applicable. Payment card details are handled by payment processors.
- Usage data: IP address, device information, browser type, referring URLs, pages visited, and timestamps.
- Communications: messages you send to us by email, form submission, or other business channels.
2. How We Use Information
We use information to evaluate fit, respond to consultation requests, prepare strategy conversations, deliver managed services, process payments, maintain business records, improve the site, prevent abuse, and comply with legal obligations.
We may also use aggregated or de-identified information to understand website performance and service demand.
3. Sharing Information
We do not sell personal information. We may share information with service providers that help us operate the website, process payments, host data, analyze usage, communicate with prospects or clients, and comply with legal requirements. These providers are allowed to use information only as needed to provide services to us.
We may disclose information if required by law, legal process, or to protect rights, safety, property, or the integrity of our services.
4. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We retain information for as long as needed to evaluate requests, provide services, maintain records, resolve disputes, comply with law, and enforce agreements. You may ask us to delete information unless we need to keep it for legal, security, or business record purposes.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, export, object to, or restrict certain processing of your personal information. To make a request, contact us at support@visibledolphin.com.
7. International Users
If you access the site from outside the United States, you understand that information may be processed in the United States or other jurisdictions where our providers operate.
8. Third-Party Links
Our site and services may reference third-party websites, including Reddit. Their privacy practices are governed by their own policies.
9. Changes
We may update this Privacy Policy from time to time. The updated date above shows when the policy was last revised.
10. Contact
Privacy questions can be sent to support@visibledolphin.com or legal@visibledolphin.com.